Terms & Conditions

A binding contract between you and us is created once we receive full payment for your order and send a confirmation email to the address you provided. We do not accept orders until payment has been received in full.

The prices for all goods are listed on our website.
Additional charges for delivery apply and may vary depending on your location. We may be unable to deliver to some areas. Full delivery charges are available on our website.

The prices for all goods are listed on our website.
All prices shown are for UK retail customers only and are quoted in sterling exclusive of VAT. There is no minimum order value. Orders under £200 will be charged £15 for delivery. Carriage is paid on orders over £200 excluding VAT to mainland UK only. Goods are supplied on a firm sale basis. We do not offer sale or return. Purchase orders, once accepted by us, are considered a legal and binding contract on the part of the customer.. Orders are taken on a proforma basis.

You may cancel your order for any reason within 28 days of receiving the goods. No explanation or penalty is required.
To cancel, you must notify us in writing within 14 days of delivery of the goods. You then have another 14 days to send the goods back to us in their original condition.

Once you notify us of the cancellation and we receive the goods in their original condition ie no damages and unopened with seals intact, we will refund the amount paid within 14 days.

If you fail to return the goods or cover the return cost, we may deduct the cost of recovery from your refund.

We reserve the right to cancel your order if:

• We do not have sufficient stock.
• Delivery to your area is not possible.
• The goods were listed at an incorrect price due to an error.

If your order is cancelled, we’ll notify you by email and refund your payment within 30 days. No further compensation will be offered.

We will deliver the goods to the address you provide at checkout.

Delivery will take place as soon as possible and within 30 days of order confirmation.

You become the owner of the goods upon delivery. Once delivered, the goods are at your own risk, and we are not responsible for any loss or damage.

We will deliver the goods to the address you provide at checkout.

We will aim to deliver on the date you requested and you become the owner of the goods upon delivery. Once delivered, the goods are at your own risk, and we are not responsible for any loss or damage.

If your order is incorrect, damaged, defective, or incomplete, notify us in writing within 7 days/5 working days of delivery.

After we have investigated the damage, we will either replace the goods or refund the price of the products in full, together with any applicable delivery charges and any reasonable costs you incur in returning the item to us.

If you haven’t received your goods within 30 days, you must contact us in writing within 40 days of ordering.

Our responsibility is limited to:

• Replacing damaged or missing items
• Fulfilling undelivered items
• Refunding the amount paid

These terms do not affect your statutory consumer rights or our liability for death or personal injury caused by our negligence.

All notices from you must be in writing and sent to our contact address. Notices from us will be displayed on our website unless otherwise stated.

We are not liable for any delay or failure to deliver goods due to events beyond our reasonable control, including but not limited to: strikes, industrial action, system failures, network outages, natural disasters, or accidents.

If any part of these terms is found to be unenforceable, the remaining terms will still apply.

Please see our Privacy Policy here to understand how we use and process your personal data.

This agreement does not give any third party the right to enforce its terms under the Contracts (Rights of Third Parties) Act 1999, except where such rights already exist separately in law.

We do not guarantee that our website will be secure or free from bugs or viruses.

It is your responsibility to ensure that your computer systems, software, and platforms are properly configured to access our site. We recommend using your own up-to-date antivirus software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs, or any other malicious or harmful technology. Attempting to gain unauthorised access to our site, its server, or any server, computer, or database connected to it is strictly prohibited. Likewise, you must not launch any form of denial-of-service (DoS) or distributed denial-of-service (DDoS) attack against our site.

Any such actions may constitute a criminal offence under the Computer Misuse Act 1990. We will report all breaches to the relevant authorities and fully cooperate with them, including disclosing your identity where required. If such a breach occurs, your right to use our site will be terminated immediately.

All copyrights, design rights, and intellectual property in our products, designs, website content, and marketing materials are owned by Whiz Kid Games Ltd. Any infringement of these rights will be taken very seriously.

You may print or download one copy of any page from our website for personal use and may share content internally within your organisation.

However, you must not alter the printed or downloaded materials in any way, nor separate any illustrations, photos, videos, audio, or graphics from the accompanying text.

Our ownership must always be properly credited.

You may not use any part of our website content for commercial purposes without first obtaining a licence from us or our licensors.

If you breach these terms by printing, copying, or downloading content improperly, your right to use our site will end immediately. You must then return or destroy all copies of the materials, as directed.

This contract is governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

These terms and conditions, along with our current website pricing, delivery information, contact details, and privacy policy, constitute the complete agreement between you and us regarding the supply of goods.

No statement made by any salesperson on our behalf should be interpreted as altering these terms or as a guaranteed representation of the nature or quality of our products. Except in cases of fraud or fraudulent misrepresentation, we are not liable for any such statements that may be inaccurate or misleading.